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  • How to Use Social Media for Customer Service

  • Abhinav Mishra
    Expert +
    07:15 pm 02 May 2017
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    There was a time when customer service was all about a Telephone call or a fax.

    Technology has evolved very fast and now customers have many options to connect with companies and reach is just a matter of few seconds. Customers can message on Facebook page or through a simple tweet. So, it gets very important for companies to always be on their feet to help customers out. It also is a great opportunity for companies to showcase their service in public; here are few points as how to use social media -


    Offer something which is not asked

    Don't wait for your customers to always reach you, try and figure out

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  • Why ‘The Customer Is Always Right’ Is Wrong

  • Shekhar Chs
    Expert +
    01:50 pm 25 April 2017
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    If you are running any business or have just started one then you tend to believe that 'Customer is always right'. But the big and successful businesses will tell you that if you believe that customers are always right then you are doing lot of damage to your business. Here are few reasons why that mindset can be harmful 

     

    Some customers are just unreasonable

    In the starting phase, all businesses have limited resources to manage their business. In some cases you may come across a customer who is unreasonable with his demand. For example some customers may be asking for the service multiple times free of cost and you try to deliver that every time. After best of your efforts they may st

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  • 7 Signs You Might Be an Entrepreneur

  • Abhinav Mishra
    Expert +
    01:12 pm 25 April 2017
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    Some would argue that people are born to be an entrepreneur while others would say that there are certain common skills which anyone can master to be an entrepreneur. Whichever side you are, you have to accept that studies have shown that there are certain skills that are common in most of the entrepreneurs. So if you are still wondering if you are one of them, here is a list to make it easy for you 

     

    Risk taker

    Go back in your teenage and recollect any scenarios where you were the first person to try anything adventurous which involved risk like jumping in a flowing river from a cliff. If you like taking risk, then entrepreneurship will also be fun for you. As an en

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  • Heavy discounts on Two-wheeler upto 31st March - Hero, HMSI, Bajaj Auto and Suzuki Motorcycle

  • Shekhar Chs
    Expert +
    06:16 pm 30 March 2017
  • Two-wheeler majors Hero MotoCorpBSE 0.26 %, HMSI, Bajaj Auto and Suzuki Motorcycle are offering discounts of up to Rs 22,000 on BS-III models to liquidate stocks, a day after the Supreme Court banned sale and registration of such vehicles from April 1. 

     

    Honda Motorcycle and Scooter India (HMSI), which had initially offered a flat discount of Rs 10,000 on its BS-III scooters and motorcycles increased it to Rs 22,000 later in the day. 

     

    According to the Society of Indian Automobile Manufacturers (SIAM), the manufacturers have a total stock of 8,24,275 BS-III-compliant vehicles.

     

    Cash back offer of Rs 22,000 on i

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  • Common Communication Mistakes

  • Abhinav Mishra
    Expert +
    03:23 pm 20 March 2017
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    We all have to communicate everyday both in our personal and professional life. We often don’t realize that but we make so many mistakes while communicating with our managers at work or our partner at home. And then we wonder why things are not working fine in our life. Communication plays very important role in our growth so we are not suppose to make mistakes while communicating. The good thing is it’s never too late learning about the mistakes you are making while communicating or otherwise. So here are some points to take care of -

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  • Tips For Hiring The Right Employee For Your Company

  • Abhinav Mishra
    Expert +
    03:00 pm 20 March 2017
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    Whether you are running a big organization or a startup, employee recruitment plays very important role in running the business successfully. Whether you agree or not, hiring right employee can make or break your business. If you don’t hire right person for your company you waste time and money to began with and he would prove costly to your work environment at later stage. So here are few points which are key when you hire an employee -

     

    Have a proper Strategy

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  • Why Do Most Startups Fail?

  • Abhinav Mishra
    Expert +
    02:52 pm 20 March 2017
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    Startups have been the trending topic over the past few years. The number of startups starting every year is increasing and so is the number of startup failing each year. As per report, close to 90% of the startups fail in the first 5 years of business. These are astonishing numbers given; people are still backing their ideas and coming up with new startups daily. If you are part of any such Start-ups’ execution team, then it is very important for you to check the below points which highlight the reasons as to why startup fail -

     

    From overconfidence to arrogance

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  • Inspiring Story of Katkar Brothers

  • Abhinav Mishra
    Expert +
    02:34 pm 20 March 2017
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    ‘Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do.’

    The above saying fits in perfectly for the 2 brothers, Sanjay Katkar and Kailash Katkar. Born in small city of Rahimatpur in Maharasthra, Kailash started working in the radio and calculator shop just after completing his schooling at a mere salary of Rs 400 per month to support his family.  He also

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